Shipping & Return Policy
Addict Details uses Canada Post, Purolator and other courier as our shipping service. All orders are shipped out within 1-3 business days (depending on time received). Tracking numbers are automatically supplied at time shipped. Shipments to a P.O Box or any other box is shipped at the risk of the buyer. Any shipments not received or delivered at a "Box" address will not be insured by Addict Details Canada.
Addict Details WILL NOT leave packages without a signature (Leave on porch, leave on rear deck etc). If you are not home during the daytime to receive the package, Canada Post will hold the package at depot for up to 15 days for pick up. Canada Post depots have extended hours so packages can be picked up evenings. Purolator will be hold at depot for up to 5 days for pick up. Some exceptions may apply
Addict Details will only ship to the address registered to the card holder or the PayPal confirmed address. Alternate shipping address can be arranged by contacting us via email, I.D. may be required (Scanned or digital photo).
Refunds are given, less shipping and handling charges for items returned unused in new condition with original packaging within 30 days of arriving. After 30 days any warranty (if applicable) must go through the manufacturer of the product. Customers must email firstname.lastname@example.org to receive approval to return an item . Products returned without approval will not be accepted.